We’re here for support 7 days a week.
We’d love to hear from you! Contact us to get support by email, phone, or live chat.
We’d love to hear from you! Contact us to get support by email, phone, or live chat.
Didn’t find the answers you were looking for in our FAQ? Use the information below to contact our customer service team, and we will gladly help you.
Monday – Friday
8:00 AM to 8:00 PM (Central)
Saturday
8:00 AM to 5:00 PM (Central)
Sunday
10:00 AM to 6:00 PM (Central)
Monday – Friday
8:00 AM to 8:00 PM (AEST)
Saturday
8:00 AM to 5:00 PM (AEST)
Sunday
10:00 AM to 6:00 PM (AEST)
Monday – Friday
8:00 AM to 8:00 PM (NZST)
Saturday
8:00 AM to 5:00 PM (NZST)
Sunday
10:00 AM to 6:00 PM (NZST)
Monday – Friday
8:00 AM to 8:00 PM (Central)
Saturday
8:00 AM to 5:00 PM (Central)
Sunday
10:00 AM to 6:00 PM (Central)
Need help now? Speak to a ResumeHelp agent through live chat.
We’re here to assist you 7-days a week during business hours.
We promise to get back to you within one business day.
Have a question? Here are some of the most commonly asked.
Managing Your Account
At the top of any page of ResumeHelp, to the right, you will see a link that says “Login.” Click through to enter your email address and password.
Recovering or resetting your password is simple. All you have to do is send us your email address to get started. If the email you enter is not registered with us, double check to make sure you are using the same email you registered your account with.
Sure! Simply log into your account and click on “Settings” in the upper right corner. You’ll see a “Change password” link to the left in the account overview section.
Payment Information
You can pay with your credit card. Unfortunately, we don’t accept other forms of payment at this time, including Venmo, Zelle, PayPal, prepaid cards or debit cards.
There are a number of ways our charges might appear, including:
First, you should make sure your card information is correct. If you are still having trouble with your card, the most common problem we’ve encountered involves payment restrictions your bank might have put in place. You should call your bank to ask why the attempted payment did not go through.
Site Tools
Start by signing in. Navigate to the top of the page, and scroll over the option “My Documents.” Then, click on “Resumes” or “Cover Letters” depending on what you need.
There you will find a list of the documents you’ve created. Above each one there are a number of icons. Click on the printer icon (the fourth from the left). You can also email the document to yourself or a friend by clicking the third icon.
Absolutely! First, click “Create a New Resume,” then select “Start from scratch.” After you choose a template, you will have the option to “Upload and edit my old resume.”
Keep in mind our Builder only accepts certain formats. File types that work are .doc, .docx, PDF, ODT, HTM, RTF or TXT.
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