MICHAEL WILLIAMS M W 415-123-1200 mwilliams@address.com 123 Main Street, San Francisco, CA 94122 PROFESSIONAL SUMMARY Successful sales professional with 10+ years experience in large-scale food and retail environments. Implement cost control measures to ensure operations remain within company targets. Maximize bottom-line performance through P & L, merchanding, staff management, loss control and inventory management initiatives. SKILLS Executive team leadership Inventory report generation Client/Vendor relations Market analysis Sales Management Staff training Customer relations Process improvements EXPERIENCE District Manager, Verizon Wireless, Sept 2009 – Current,San Francisco, CA USA Directed recruitment/training/staff development initiatives Successfully increased employee retention with a positive work environment. Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. Manager, Verizon Wireless, Oct 1997 – Sept 2009,San Francisco, CA USA Directed recruitment/training/staff development initiatives Successfully increased employee retention with a positive work environment. Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. General Manager, Woodranch Restaurant, Jan 1994 – Aug 1997,San Jose, CA USA Successfully managed a team of 18 direct reports. Developed the renovation strategy and oversaw the $110,000 store remodel. Directed departmental alignment on strategies to create strong sales. Cultivated strong franchise owner relationships to achieve high standards. Senior Executive, Woodranch Restaurant, Aug 1993 – Jan 1994,San Jose, CA USA Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. Directed departmental alignment on strategies to create strong sales. Developed the renovation strategy and oversaw the $110,000 store remodel. EDUCATION Master of Arts: Operations Management San Francisco State University – San Francisco, CA Master of Arts: Business Management University of San Francisco – San Francisco, CA
Michael Williams 123 Main Street, San Francisco, CA 94122 415-123-0012 | 415-123-1200 mwilliams@address.com Professional Summary Successful sales professional with 10+ years experience in large-scale food and retail environments. Implement cost control measures to ensure operations remain within company targets.Maximize bottom-line performance through P & L, merchanding, staff management, loss control and inventory management initiatives. Skills Executive team leadership Inventory report generation Client/Vendor relations Market analysis Sales Management Staff training Customer relations Process improvements Experience District Manager Sept 2009 – Current Verizon Wireless – San Francisco, CA Directed recruitment/training/staff development initiatives Successfully increased employee retention with a positive work environment. Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. General Manager Jan 1994 – Aug 1997 Woodranch Restaurant – San Jose, CA Successfully managed a team of 18 direct reports. Developed the renovation strategy and oversaw the $110,000 store remodel. Directed departmental alignment on strategies to create strong sales. Cultivated strong franchise owner relationships to achieve high standards. Education Master of Arts: Operations Management Mar 2009 San Francisco State University – San Francisco, CA
M W MICHAEL WILLIAMS Contact 415-123-0012 mwilliams@address.com 123 Main Street, San Francisco, CA 94122 professional Summary Successful sales professional with 10+ years experience in large-scale food and retail environments. SKILLS Executive team leadership Sales Management Inventory report generation Staff training and development Client/Vendor relation Customer relations Market analysis Process Improvements Experience District Manager Sep 2009 – Current Verizon Wireless, San Francisco, CA Directed recruitment/training/staff development initiatives. Successfully increased employee retention with a positive work environment. Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. General Manager Jan 1994 – Aug 1997 Woodranch Restaurant, San Jose, CA Successfully managed a team of 18 direct reports. Developed the renovation strategy and oversaw the $110,000 store remodel. Directed departmental alignment on strategies to create strong sales. Cultivated strong franchise owner relationships to achieve high standards. Senior Executive Aug 1993 – Jan 1994 Woodranch Restaurant, San Jose, CA Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. Directed departmental alignment on strategies to create strong sales. Education Master of Arts – Operations Management Jun 2009 San Francisco State University, San Francisco, CA
MICHAEL WILLIAMS 24 Armor Lane, North Easton, MA 02356 | 508-278-2542 | 781-669-5989 | mwilliams@live.com Professional Summary Accomplished operations executive with a successful track record overseeing marketing, IT, HR/training and real estate in company and franchise operations for a large regional chain. Skills Executive Team Leadership Multi-Million Dollar P&L Management Expertise in New England Real Estate Client/Vendor Relations Marketing/Product Line Development Staff/Training Development Policy Development Process Improvement Experience District Manager Verizon Wireless – San Francisco, CA 08/2009 to 09/2013 Directed recruitment/training/staff development initiatives to maximize productivity Successfully increased employee retention by created a positive work environment in 18 stores. Administered daily operations to ensure policies were adhered to. General Manager Walgreens, Inc – San Francisco, CA 08/2009 to 09/2013 Successfully managed a team of 18 direct reports and reduced store turnover by 80% from previous management. Developed the renovation strategy and oversaw the $110,000 store remodel while open for business. Directed departmental alignment on strategies to create strong. Education Bachelor of Arts: Stonehill College – Easton, MABusiness Management Coursework includes: Speech and Communication, Sociology and Psychology Mar 1991
Michael Williams 123 Main Street, San Francisco, CA 94122 mwilliams@address.com 415-123-1200 Professional Summary Successful sales professional with 10+ years experience in large-scale food and retail environments. Implement cost control measures to ensure operations remain within company targets. Maximize bottom-line performance through P & L, merchanding, staff management,loss control and inventory management initiative. Skills Executive team leadership Inventory report generation Client/Vendor relations Market analysis Sales Management Staff training Customer relations Process improvements Experience District Manager Sept 2009 – Current Verizon Wireless San Francisco, CA Directed recruitment/training/staff development initiatives Successfully increased employee retention with a positive work environment. Administered daily operations to ensure policies were adhered to by sales staff. Cultivated strong business relationships with customers to drive business. General Manager Jan 1994 – Aug 1997 Woodranch Restaurant San Jose, CA Successfully managed a team of 18 direct reports. Developed the renovation strategy and oversaw the $110,000 store remodel. Directed departmental alignment on strategies to create strong sales. Cultivated strong franchise owner relationships to achieve high standards. Implemented process improvements to increase guest loyalty. Education Master of Arts: Operations Management Jun 2010 San Francisco State University San Francisco, CA Bachelor of Arts: Business Management Jul 2008 University of San Francisco San Francisco, CA
