Customer Reviews
Great tool for resume writing!
Marlon Tamayo was very informative! I was not sure if ResumeGig also helped with cover letters and Marlon informed me that they did along with other great resources. I had no idea. I am grateful he passed down this information to me. I asked him to please inform the company that I am thankful I stumbled upon this great website to create resumes and cover letters. I hesitated because of the heavy price sticker each month, but it's so well worth it because it saved me time searching for the right words to update my 20-year old resume. I love the different professional templates they offer and how they manage to already have lists of different positions with their responsibilities. They are written out so professionally! All you have to do is click on what responsibilities you had (it gets listed on your resume) and you just have to fill in some of the blanks specifying your experience or skill. It's that easy! What a Godsend!
Reply from ResumeHelp
2439 days agoHi Diana,
What a great way to start out day! We love hearing that not only were you blown away by Marlon's superb customer service skills, but you truly enjoyed using our online builder. We wish you the best in your career journey!
Best Regards,
-ResumeHelp
THE ONE STOP SHOP FOR YOUR JOB/CAREER NEEDS…
Tonia Olvera was the best customer service agent I have ever spoke with. This is the best website and goes above and beyond than just your everyday resume builder. There are tools that we do not even realize we need, or rather can use, to excel in our job hunt in every stage( even past just getting the job).... Yes, it seems expensive, but talk to them. Live chat has a real person on the other end within seconds and each one I have spoken with are all very understanding! They will work with you, if at all possible. I can not give enough ratings for the website and it's customer service. Great interface, gives you the ideas for every part of your resume and cover letter (and many other professional documents), templates, resources....I can go on and on! DO NOT GO ANYWHERE ELSE FOR YOU JOB/ CAREER NEEDS!! PLEASE EXCUSE GRAMMAR MISTAKES>>>>IN A RUSH! THANKS RESUME HELP!!!
Reply from ResumeHelp
2277 days agoWe are thankful for your awesome review, Kacie!
We strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
Best regards,
-ResumeHelp
At first I felt stuck with a…
At first I felt stuck with a subscription after using the free trial. Im not exactly the savviest with tech stuff. Also for convenience and moments notice im using my phone. Anyway it turns out the resumes are 100% customizable and ResumeHelp does the more difficult stuff for you with the layout and how things are sectioned and there allt of options. I contacted customer support and live chatted with Yadira. She was very patient and walked me through each step with very clear communication and supportive enthusiasm that really changed my frustration and doubt into a successful customer experience. She helped me with exactly what i needed and im now not regretful of my purchase after Yadira showed me how to utilize my options. Im very pleased and confident that my resume will be tailored to me and stand out with employers . Thanks so much
Reply from ResumeHelp
2416 days agoHi Jamice, thank you very much for your 5-star review, we are truly happy to hear our services were helpful to you! That’s why we show up to work every day :) We strive to provide a great customer service experience and we are truly happy you had such a great time.
Best regards,
-ResumeHelp
I had the best customer service today…
I had the best customer service today even though I was a bid apprehensive to do the live chat at first. I had a problem this morning and I go a representative named Jose Palacios who was very patient and engaging which helped me resolve my issue earlier. Well this afternoon I had a similar issue and utilized your live chat and happened to get the same representative. Jose assessed the situation patiently answering all of my questions and concerns. I would just like to say Jose saved the day once again. He is absolutely awesome, You need 15 more just like him.
Reply from ResumeHelp
2312 days agoHello, Thomas
We truly appreciate you taking the time to let us know how your experience was with our agent, Jose. We strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
-ResumeGig
HELP!
I struggle with online independent work; basically, when I get on a computer it takes me many times to accomplish my chore because of frustration and lack of assistance. That being said, I can't begin to say how much I appreciated my recent phone call to resumegig. Tania was helpful, tactful, efficient, and outstandingly courteous. My call was answered promptly and Tania was clear, well-spoken, and easy to understand. I was apprehensive about signing up for more fees, but my recent good experience convinced me to give it a chance.
Reply from ResumeHelp
2417 days agoReviews like this really make our day, Anne.
We’re thrilled to hear that Tania, was able to assist you with your request and provide you with excellent service. We’ll be sure to let her know your amazing comments.
Best regards,
-ResumeHelp
Account help
The guy who helped me was Joshua V. And he did such a amazing job helping me out, I was there to try to cancel my subscription and while I waited he asked why I was on the website (creating a resume for a job interview) and he even sent me links on advice about creating the perfect resume and even how to follow up on interviews and what not, he even helped me out and gave me a little discount so I could continue to use the website. He went above and beyond to help me out and it’s much appreciated! Thankyou again!
Reply from ResumeHelp
2416 days agoSada, thank you very much for your 5-star review, we are truly happy to hear our services were helpful to you and that you had such a great experience with our customer service team! We strive to help our customers any possible way and appreciate you taking the time to leave us some feedback about your experience!
Best regards,
-ResumeHelp
At first I was sceptical about this…
At first I was sceptical about this reference because you never know who you can trust now a days. When I first called for assistance, I didn't know what to expect honestly. To my surprise, the gentleman on the other side of the phone was honest and caring. He even helped me on a personal level to help figure out my best options. Not only did I get my questions answered, but he even impacted my day by making it a better one. This is a nice and convenient website run by good people. Thank you.
Reply from ResumeHelp
2255 days agoHey, Aaron
You're most welcome and thank you for taking some time to write this wonderful review! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.
Best regards,
-ResumeHelp
Excellent customer service. An asset to your company. 5 stars!!
I had a problem with my account and had an online chat with Alejandro I believe was the name. Well definitely 5 star service. I had cancelled before and was surprised to see that I had been charged £17.99 yet again, all for 1 cv. Also had problems with access. Now after an online chat with this person he has sorted everything out, persuaded me to stay on a considerably lower monthly payment and a refund for the over charging, which hopefully will be in my account by next week.
Reply from ResumeHelp
2416 days agoHi Elaine!
Thank you so much for the amazing review. We are very happy to hear that out Representative Alejandro was able to assist you. Our goal is to provide a great customer service experience and are deeply happy you enjoyed your experience.
We wish you the best of luck in your job search,
Best regards,
-ResumeHelp
Alondra Ortega is awesome!
Alondra Ortega was awesome. She helped answer every single question I had. I had asked about deleting an account, my subscription status and when my premium benefits would end because I cancelled my subscription. She then asked why I cancelled and was able to help get a discount for renewing that would be more financially feasible for me. I will absolutely be telling everyone I know about resumehelp.com after my experience tiday. Thank you so much again, Alondra.
Reply from ResumeHelp
2416 days agoAntoinette, thank you very much for your amazing 5-star review, we are truly happy to hear our services were helpful to you and that you enjoyed your experience with our customer service team! We strive to provide a great customer service experience and we are truly happy you had such a great time!
Best regards,
-ResumeHelp
This site is by far the best around
This site is by far the best around. They have great templates. The site is easy to navigate and has everything you need to make a great resume and also a cover letter. There customer service is great, not like the other companies that make you wait or talk with computer. You talk with live person. Roberto was awesome and helped me out. On top of all that- there price is the best around. You cant beat that, I would give 6 stars if I could. Thank you Resumehelp.
Reply from ResumeHelp
2343 days agoHello, Michael - You totally made our day with that review, thank you for sharing the love. It’s awesome to know how pleased you are with how your resume turned out. We’re always happy to help whenever you need us!
Best regards,
-ResumeHelp
Build a professional resume
