First of all, take a look at job responsibilities. Even if a job position doesn’t share the same job title, if you had a lot of responsibilities in common, it can still be considered “relevant.” For example, say you’re trying to get a project management position. If you worked as a full-time stage manager at a theater company, then this may be relevant because you’re doing very similar things – you’re managing a large group of people.
Next, take a look at the required qualifications for the job. The job posting will typically include information about what you’ll do in your new job and what qualifications you need to have. If those qualifications and certifications cross over, then you can call them out on your resume.
Lastly, look at the skills you were using in your past work. Many of those skills are probably transferable skills, and that means your previous experience will be immensely beneficial in proving you have a good mix of soft skills and hard skills that fit the job. Check your skills section and see what you’re listing. Any job where you developed those skills might be relevant.
First, you should look for resume keywords. These are specific words that a hiring manager will put in the job listing to indicate what kind of candidate they’re looking for. It’s important that you hit these keywords because an Applicant Tracking Resume (ATS) will likely scan your resume and cover letter for these words and because it helps reflect whatever side of yourself that the hiring manager wants to see. If the job posting says they want someone with great problem-solving and communication skills, then you should be including problem-solving and communication skills in your resume.
Next, describe your responsibilities and achievements using impactful numbers. Metrics and qualifications give weight to your experience. A hiring manager is less likely to believe, “Talked to customers all day” and more likely to believe, “Fielded over 100 calls from customers each day.” These give more of an idea of what you were doing for your previous employer.
Lastly, you may want to be careful about how much experience you present in your resume. If this is your first job or you don’t have many years of experience, then this obviously isn’t a problem for you; but, people with decades of experience, especially those who might be going through a career change should consider this. Typically, you should limit your work experience section to the last ten years to keep to truly relevant experience.
Even if your education wasn’t in the “right” industry, like you went to school for Creative Writing and you’re now applying to work as a Customer Service Representative, it’s still a good idea to list all your education. This showcases that you can see something through to the end – even though you didn’t end up going into a writing job, you still got your diploma. However, a career expert will typically recommend not to put high school experience unless you have no college experience. If you went to college, it’s assumed that you also went to high school.
Although you typically shouldn’t list it on the resume, you can still keep it in mind for the job interview, as you can bring up experiences that you went through when using the STAR method to answer interview questions. You can also include it on your LinkedIn profile, which should be a place to put all your experience, regardless of how relevant it is to your current endeavors.
If a hiring manager is likely to look at a job position and wonder why it’s there, then you need to work extra hard to connect it to the new job you’re pursuing. Mention the achievements and successes you achieved in that position, making sure that you highlight any experience and knowledge you’ll be able to bring to your new position.