Flight Attendant Resume Examples & Guide for 2023

Flight attendants typically need to have a variety of professional experience, excellent customer service skills, and general knowledge of how flying works. Although they may not need to be as educated as a pilot, for example, flight attendants generally need to understand FAA guidelines and flight safety. Emphasizing your customer service skills can also help in writing a flight attendant resume.

Your resume format might impact your flight attendant resume structure because there are three different resume formats: chronological, functional, and combination. However, because a flight attendant typically doesn’t need any significant amount of flight attendant experience, most applicants will use a combination or functional structure. Here’s what you need to know to create a great flight attendant resume:

 

 

Your header is the first section a hiring manager will see when they lay eyes on your resume. It’s part of the resume design, and it typically includes your full name, contact information, phone number, and any professional links, such as your LinkedIn profile.

 

 

The next section is your resume summary or resume objective. This is a very short section at the top of your resume, about two to three sentences, that includes information about your key achievements and skills. You should typically write your flight attendant resume summary or objective after you write the rest of your resume. That makes it easier for you to go look through the resume and choose which skills and information you want to highlight.

 

 

Flight attendant skills are extremely broad, but they are mostly concerning interacting with customers and flight safety. These are a few of the bullet points that you might see in a flight attendant resume skills section:

• Pre-flight checking
• Safety equipment
• Knowledge of international flights
• Spanish language
• Communication 
• Customer service 
• Multitasking
• Handling emergency situations
• Knowing emergency procedures
• First aid
• Problem-solving
• Time management
• Emergency equipment
• Flight safety and passenger safety
• Flight deck
• Inflight refreshments
• Passenger satisfaction

This mixture of hard skills and soft skills indicates that you’re proficient in a wide variety of abilities. This is one of the things that recruiters are looking for the most in a skills section.

 

 

Your experience section should include any work experience you have in a flight attendant position. This is most important if you’re applying for a higher-level position like a senior flight attendant. However, if you’re applying for a more entry-level position, then you can also include customer-facing jobs where customer service is extremely important, like retail work.

 

 

Lastly, you should include any education that you have. Most flight attendant jobs only require a high school diploma, but you may choose to go through flight attendant training. If you went through any training or earned any certifications, include them in your education section.

Do:

• Include any secondary languages you speak at an intermediate level or higher. Especially if you’re on international flights, this can be a life-saver for a cabin crew.
• Highlight experiences working with a team. On every flight, you’ll be working with crew members that you need to get along with.
• Add up to ten years of experience to your work history section. This can establish that you have plenty of experience in customer management.

Don’t:

• Include your GPA in your education section. You’re not applying for grad school, and most flight attendant hiring managers don’t care about your GPA in the first place.
• Mention if you don’t know how to do something. You’ll likely go through training in the first few weeks of being a flight attendant to help you learn the ropes.
• Try to write your resume on your own. The resume builder at ResumeHelp is a better alternative for people who don’t have a lot of resume-writing experience.