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Problem-solving is really an umbrella term. When you use problem-solving skills, you’re really making use of a variety of skills. To show recruiters that you know how to use problem-solving techniques effectively, consider highlighting these skills:
A great problem solver will be good at all of these things. These keywords are all elements you should be sprinkling throughout your resume and cover letter, so recruiters can see examples of problem-solving capabilities everywhere they look.
Recruiters are less likely to believe that you have problem-solving skills if you just state, “Problem-solving skills” in your skills section and never elaborate. You need to incorporate problem-solving skills as part of your overall resume.
Your resume summary is a great place to start talking about problem-solving skills. If you’ve ever gained notice for communication skills or created an action plan that seriously benefited a past employer, mention it in your resume summary. Your summary is supposed to be a punchy description of you that incorporates your absolute best qualities, so mention the key skills you’re trying to get across.
When it comes to your resume skills section, list the skills from the previous section. Adjacent skills like communication skills and management skills can also be beneficial in showcasing how you’re able to solve problems. The skills in this section should be listed in bullet points, so don’t worry about laying out problem-solving steps in this area.
Your work history section is where you can give examples of how you created solutions for problems you’ve encountered. In bullet points under past jobs, lay out accomplishments for previous employers that involved problem-solving and how you were able to benefit them with these skills. A good problem-solving history can demonstrate you have the important skills you’ve listed throughout your resume and cover letter.
Proving your skills is one of the best ways to showcase those skills and ensure that a hiring manager takes you seriously. Take pre-tests to prove you really have the skills you’re talking about. You should also give examples of how you’ve handled many types of problems; in your cover letter you can elaborate on them a little bit and talk about how you’ve used your thinking skills throughout your career. Lastly, include any achievements you’ve earned thanks to your problem-solving skills.
Hard and soft skills can be important when you’re trying to solve a problem. The problem-solving process typically requires that you rely on a variety of knowledge, which can include hard skills that help you diagnose a problem in your field. Talk about how you used both hard skills and soft skills into the problem-solving process so recruiters can see your skills in brainstorming and decision-making are strong.
You can include problem-solving skills just about anywhere on your resume, from your summary to your skills section to your work experience section. The key is to have each section support each other – if you list “creative thinking” as a skill, give an example of how your creative thinking benefited a company in your work history section. It’s also important to include these skills in your cover letter, as your cover letter can be more in-depth with how you use these skills.
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