Resume Examples for a Retail Sales Associate

Retail sales associates primarily handle customers. Because of this, you will need to highlight your excellent customer service skills in the resume. If you have previous experience with the product the store is selling, this should also be outlined. Retail sales associates are often asked questions about products by customers, so extensive product knowledge can be used when upselling.

There are many ways to structure a retail sales associate resume. You can either structure your resume to highlight your work history or highlight your skills in the industry. Either way, here are five sections you should always include in your resume:

 

Your contact information should be at the very top of any professional resume. This way, hiring managers have an easy time contacting you if they want to interview or hire you. In this section of the resume, include your full name, phone number, email address, and a link to your LinkedIn profile, if you have one.

 

A resume summary or resume objective is a 2-3 sentence paragraph. A resume summary focuses on your most significant achievements and skills. However, if your work experience is limited, the resume objective will be a better option for you. In the resume objective, state your overall career goals and top abilities.

 

In the skills section of the resume, you’ll want to highlight skills that would be beneficial to the company based on what’s required in the job posting. Providing a mix of hard skills, such as experience with Microsoft Excel, and soft skills are especially valuable in sales associate positions because those are the skills most used on a day-to-day basis. Some skills you can include on your retail sales associate resume are:

• Experience with a cash register
• Problem-solving skills
• Customer service
• Communication skills
• Speaking multiple languages
• Product knowledge
• Multitasking
• Cross-selling and upselling
• Customer service skills
• Experience with POS system
• Ability to meet quotas
• Teamwork
• Experience working on the sales floor
• Visual merchandising

Work experience

Retail and sales experience is very important to recruiters in the retail space. In the work experience section, limit yourself to your last 10 years of experience. Even in retail jobs, a lot changes in 10 years, and your most recent jobs say more about your experience than your first few.

 

The education section is where you list all of your certifications and academic achievements. List the highest level of education you’ve completed as well as any certifications related to sales, finance, business, or anything else that relates to the job you’re after. You’ll want to keep this section as focused as possible, so if you completed a babysitting course, don’t include it if you’re looking for a retail job at a hardware store.

Here are some additional tips to help you write your retail sales associate resume:

 

Do:

• Use resume templates and a resume builder. Many people know how to make a standard resume, but few know how to make one that looks professional. There are thousands of sales associate resume samples to choose from at ResumeHelp, so you can start making the perfect resume today.
• Use bullet points. This makes your resume easier to read. Recruiters often have to look through hundreds of resumes a week, so by the time they reach yours, you’ll want to make things as easy as possible for them to consider you properly.
• Use action verbs. Action verbs (e.g., “Managed” or “Led”) will help your resume stand out. The right action verbs can help you seem efficient, dependable, and experienced, so include as many as you can in your resume.

Don’t:

• Send a resume without reading the job description. For example, many retail jobs require inventory management and organization, so you’ll want to emphasize skills that tie in with this area in your resume.
• Send a resume without double-checking it. This is especially important if you are applying to different companies. You don’t want to have the wrong company name or contact information on your document, so read everything thoroughly before sending it.
• Go into too much detail about your education. Retail sales associate jobs don’t usually require an overly impressive academic background. If all you have is a high school diploma, you don’t need to fluff up the education section with irrelevant information. you’re after. You’ll want to keep this section as focused as possible, so if you completed a babysitting course, don’t include it if you’re looking for a retail job at a hardware store.