Hospitality Resume Examples to Help You Succeed

Hospitality is about combining people skills and practical skills. How do you do this in the best possible way in your resume?

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By Ho Lin 3 minute read

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Hospitality resume sample

The hospitality industry includes a wide variety of jobs, so it requires a wide variety of talents. As the name suggests, part of the hospitality industry is providing good customer service. However, making sure your talents shine and ensuring that you’re showcasing the same talents that are present in the job description isn’t always easy. Here’s what you need to do to make sure you’re presenting the best resume for a hospitality position.

Hospitality resume example

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Hospitality Resume Example

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Jobs that can use hospitality resumes

There are many hospitality jobs out there, and if you’re planning to be a hospitality worker, it’s best that you know what constitutes a “hospitality worker” in the first place. If you are working in any of these jobs, then you can likely use writing tips for hospitality resumes.

  • Front desk assistants
  • Hospitality management
  • Concierge work
  • Front desk clerk
  • Hotel front desk work
  • Hotel manager
  • Restaurant manager
  • Guest services

Although the resume templates you use for each job will have some differences, you’ll still be able to use the same tips below for all resumes in this industry.

Important elements for hospitality resumes

Hiring managers and recruiters are typically looking for a hospitality resume that emphasizes your interpersonal skills as much as hard skills. Sure, a great resume should include relevant professional experience, should have a robust skills section, and should be in the best resume format for the skills and experience you’re providing.
However, if you’re not good with people and you don’t like being around them, a recruiter is probably not going to be interested in moving forward with a job interview. Emphasize your ability to work with both customers and coworkers.

Skills

Because hospitality covers a wide variety of jobs, there are many related skills you can feature in your resume. If you want to make it through an Applicant tracking system (ATS) that hiring managers use to scan and review resumes, then it’s a good idea to look at the job description and pinpoint skills you also possess, and have learned through experience. Here are a few resume skills examples to consider in your resume writing process:

This list includes both hard skills and soft skills. Although soft skills tend to be much more important for hospitality resumes, it’s important that you don’t just list soft skills, especially because soft skills are usually more difficult to verify. Including hard skills such as data entry skills or knowledge of specific concierge software puts you ahead of other job seekers and opens you up to a variety of job titles.

Work experience/history

Relevant work experience belongs in this  section. You should feature responsibilities and achievements that are relevant to the job you want. Keep in mind, however, that you have many potential options on what to include in here. For instance, you can include volunteer, internship and academic experience, as long as it relates to the position and even experience in related fields.

Achievements and awards

If you’ve ever received an award for your work in a related arena, then you can list them under achievements and awards. This can include academic achievements and awards; while it’s typically not suggested to include your GPA, for example, you may want to include cum laude academic awards.

Certifications

Most hospitality positions don’t require any special certifications. However, if you already have related certifications, like a food handler’s license or certification in a foreign language, you can include that here if there’s a chance it can come in handy on the job.

Tips for creating your hospitality resume

1

Don’t include your GPA as part of your education section

Stick to academic honors and achievements.

2

Make sure your header includes all of your contact information

This may include your LinkedIn profile link, your phone number and your email address.

3

Know what constitutes a “related” job

If you worked in the customer service industry, for example, then you might be able to feature that job as a part of your work history.

4

Submit your resume as a PDF or MS Word document

Most employers will be able to read resumes in these two file formats.

More cover letter and resume resources

Use ResumeHelp’s tools and resources to create a strong job application.

FAQ: Hospitality resume examples

Have questions? We’re here to help.

It’s always a good idea to submit a cover letter with your resume, whether you’re applying for your dream job or an entry-level job. You can use ResumeHelp to help you find a hospitality cover letter example that you can draw ideas from to improve writing your own cover letter.

Many hospitality jobs are available with no experience. Although these may be entry-level jobs, you can still use them to build valuable hospitality skills that you can leverage to move up in the industry. When aiming for this type of job, focus on the relevant skills and training you already have, rather than your work history.

Yes. The reason for this is resume keywords. You can find keywords in every job description that reflect what the recruiter wants to see in a potential candidate, including specific skills and job requirements. If you’re able to show qualifications that match these keywords in your own resume, then you’ll be more likely to get the job than someone else, even if you both have the same certifications and skills.

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WRITTEN BY Ho Lin

Ho Lin is a Certified Professional Resume Writer (CPRW) and editor with two decades of experience in content strategy, creation, and development. He holds a Master’s degree in Creative Writing from Johns Hopkins University and his background includes experience aiding military veterans as they transition to civilian careers.

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