Hospitality Resume Examples to Help You Succeed

There are many hospitality jobs out there, and if you’re planning to be a hospitality worker, it’s best that you know what constitutes a “hospitality worker” in the first place. If you are working in any of these jobs, then you can likely use writing tips for hospitality resumes.

• Front desk assistants
• Hospitality management
• Concierge work
• Front desk clerk
• Hotel front desk work
• Hotel manager
• Restaurant manager
• Guest services

Although the resume templates you use for each job will have some differences, you’ll still be able to use the same tips below for all resumes in this industry.

Hiring managers and recruiters are typically looking for a hospitality resume that emphasizes your interpersonal skills as much as hard skills. Sure, a great resume should include relevant professional experience, should have a robust skills section, and should be in the best resume format for the skills and experience you’re providing. However, if you’re not good with people and you don’t like being around them, a recruiter is probably not going to be interested in moving forward with a job interview. Emphasize your ability to work with both customers and coworkers.

 

 

Because hospitality covers a wide variety of jobs, there are many related skills you can feature in your resume. If you want to make it through an Applicant tracking system (ATS) that hiring managers use to scan and review resumes, then it’s a good idea to look at the job description and pinpoint skills you also possess, and have learned through experience. Here are a few skills to consider in your resume writing process:

• Teamwork
• Interpersonal skills
• Conflict resolution
• Problem-solving skills
• Customer satisfaction
• Computer skills
• Knowledge of point-of-sale (POS) systems
• Customer service skills

This list includes both hard skills and soft skills. Although soft skills tend to be much more important for hospitality resumes, it’s important that you don’t just list soft skills, especially because soft skills are usually more difficult to verify. Including hard skills such as data entry skills or knowledge of specific concierge software puts you ahead of other job seekers and opens you up to a variety of job titles.

 

 

Relevant work experience belongs in this  section. You should feature responsibilities and achievements that are relevant to the job you want. Keep in mind, however, that you have many potential options on what to include in here. For instance, you can include volunteer, internship and academic experience, as long as it relates to the position and even experience in related fields.

 

 

If you’ve ever received an award for your work in a related arena, then you can list them under achievements and awards. This can include academic achievements and awards; while it’s typically not suggested to include your GPA, for example, you may want to include cum laude academic awards.

 

 

Most hospitality positions don’t require any special certifications. However, if you already have related certifications, like a food handler’s license or certification in a foreign language, you can include that here if there’s a chance it can come in handy on the job.

When you’re using the ResumeHelp resume builder to build your hospitality resume, you may also want to look at resume samples to help. A hospitality resume sample can help you build your own resume more effectively, even if you don’t have a lot of experience in the job search process. 

 

 Tips for Creating Your Hospitality Resume

• Don’t include your GPA as part of your education section. Stick to academic honors and achievements.
• Make sure your header includes all of your contact information. This may include your LinkedIn profile link, your phone number and your email address.
• Know what constitutes a “related” job. If you worked in the customer service industry, for example, then you might be able to feature that job as a part of your work history.
• Submit your resume as a PDF or MS Word document. Most employers will be able to read resumes in these two file formats.