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A receptionist needs to be a strong communicator with excellent organization skills and an eye for detail. Your professional resume is your first chance to demonstrate these skills to a potential employer and convince the hiring manager to offer you an interview.
This guide will show you:
The structure of your receptionist resume will vary depending on your chosen resume format. You have three options:
The chronological format is the preferred format of most recruiters and hiring managers. This resume format is best for those with several years of work experience.
Use the skills section to tailor your resume to the role. Read through the job description and pick out some of the listed skills to include in your resume. Hard skills applicable to the role of a front desk receptionist include:
Soft skills may include:
Cover a mix of soft and hard skills in your resume to truly show that you have the qualifications to perform the job successfully..
Not all receptionist jobs will necessarily be the same. Study the job description and adapt your resume accordingly, tailoring your resume objective and skills section to the needs of the role.
When discussing your work experience, use specific examples and quantifiable metrics. For example, this could be your customer satisfaction rate or the average number of calls you handle per day.
Resume templates are a great option for job seekers who want an eye-catching resume without the hassle of having to design it themselves. Our resume builder features hundreds of free templates ready for you to use. Don’t:
Use action verbs like ‘managed’ and ‘organized’ when describing your work experience. These demonstrate ownership of your tasks and create interest.
It’s best practice to omit your high school or college GPA from your resume. Simply list your highest level of education, whether you graduated from high school, college or a university.
Receptionists need to be detail-oriented. Resumes filled with spelling, grammar, or formatting mistakes will reflect poorly on your skills and may lead the hiring manager to reject your application.
Writing a cover letter is an important step to securing a receptionist job. Your cover letter should expand on the skills referenced in your resume and explain any skill or employment gaps that you might have. The cover letter is also another opportunity to tailor your job application to the role so you stand out among other job candidates.
If you don’t have much experience as a receptionist, you can still use a resume sample as a template. Focus on transferable skills from previous jobs that you developed in similar fields like admin, retail or hospitality. If you’re at the start of your career, discuss any experience as a volunteer or intern.
Always adapt your resume to suit the role you’re applying to. Rewrite the resume objective to fit the specific needs of the role. You should also reshuffle the skills section to include some of the essential and desirable skills listed in the job description.
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