Retail Resume Examples, Skills & Job Description (2024)

The first part of any retail resume will always be the header with your contact information. Resume headers include your full name, phone number, and professional profile links, like LinkedIn. This section is typically part of the header design, so pay attention when choosing between resume templates at the beginning of your resume writing process.

This section goes at the very top of your resume and is essentially a 2-3 sentence summary of your resume as a whole. A resume summary simply summarizes your education, skills, and experience, while a resume objective includes the goals you’re hoping to achieve in your career.

Retail skills are a huge part of writing a great retail resume. Here are a few bullet points that you can include in a skills section to craft a better resume.

• Product knowledge
• Customer service skills
• Teamwork
• Customer satisfaction
• Interpersonal skills
• Problem-solving
• Written and verbal communication
• Meeting sales goals
• POS system operation
• General technical skills for retail work

You should include both soft skills and hard skills in your resume. Note that you can see both types of skills in this specific list of retail skills. The best resume will blend soft skills, which help you provide excellent customer service, with hard skills, which allow you to do the duties of your job. That’s what makes a great retail resume.

Next is your work experience section. When going through your job application, you want to include up to about 10 years of experience unless the job ad specifically asks for more. Remember that this typically refers to relevant experience, which means experience that taught you how to be a retail worker. If you don’t have any retail-specific experience, include any experience you can tie to the retail sector, then use each job description to discuss how your work experience will play into your retail worker job. Remember to list your previous jobs in reverse-chronological order, with the most recent at the top.

An education section can be helpful especially for more high-level jobs. Most retail workers only need a high school diploma, but when you start getting up to sales managers and regional managers, you might want to include other pieces of education. Include all college experience in this section, even if it doesn’t seem “relevant.” Some higher-level retail certifications may include a certificate in retail management or a sales management certificate.

Lastly, if you have any achievements or awards, you can include them in this optional section. This may include an especially big accomplishment like an Employee of the Year award or smaller awards like Employee of the Month. For smaller awards, try to choose awards that you won more than once.